Out With The New and In With The Old
Recently Eventbrite launched a new tool to integrate ticket sales into your website. The old widget was rather easy to use. Basically copy the code from your Eventbrite event page and paste it into your website. Easy breezy.
In theory the new integration should also be that easy, but sometimes theory doesn’t translate into reality. Eventbrite confirmed as much in an email with their tech support.
As far as the issue you’re encountering with the new widget, I have gotten confirmation of some known issues between WordPress and our new checkout widget. I’ll follow up on that with you as soon as I find out more details and if there is currently a workaround.
So if you’ve tried to install the new tool on your website and it’s not working we have a workaround ‘til the bugs get worked out of the new system.
When I couldn’t get my installation to work I just wanted to go back to the old widget that worked fine. Eventbrite has removed that option from their website because they want people using the new integration. But you just want to get your tickets on sale, right? So we’re going to show you how to get the old widget
To get started you will need your Eventbrite event ID (EID). Log into your Eventbrite account and navigate to the event you want the widget for. Scroll to the bottom of the Event Dashboard and you will find Your Event URL. At the end of the URL is an 11 digit number and that is your EID.
The 99999999999 at the end of the URL is your EID.
Copy and paste the following URL into your browser window and replace the 99999999999 with your unique EID.
This will call up the Eventbrite page that is no longer linked on their website, allow you to customize the widget, and get the code to paste into your website.
If you have widget code from a previous event that you liked copy it from the old page, paste it into the new page, and modify the EID.
Here is the code I use:
<div style="width: 100%; text-align: left; padding-bottom: 50px;"> <iframe src="//eventbrite.com/tickets-external?eid=99999999999&ref=etckt" width="100%" height="324" frameborder="0" marginwidth="5" marginheight="5" scrolling="auto"></iframe> </div>
Copy and paste the code into your web page and change the 99999999999 to your unique EID.
Either solution should get you up and running with the old Eventbrite widget. That is until Eventbrite decides to kill the widget all together. Hopefully not anytime soon.
Here’s to your event being a sellout!